At Leovegas casino, we are committed to promoting responsible gaming and ensuring that our platform remains a safe and enjoyable environment for all players. Gambling should be a form of entertainment, not a way to make money. We encourage all users to play responsibly and be aware of the risks associated with gambling.
1. Our Commitment
Leovegas actively promotes responsible gaming by:
- Providing tools and resources to help players manage their gambling behavior
- Preventing underage gambling
- Supporting individuals who may be experiencing problem gambling
- Complying with all relevant laws and regulations
2. Responsible Gambling Tools
We offer the following tools to help you stay in control:
- Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending.
- Session Time Reminders: Receive alerts to monitor the amount of time you spend on our site.
- Reality Checks: Keep track of how long you’ve been playing and how much you’ve spent.
- Self-Exclusion: Temporarily or permanently block access to your account.
- Cool-Off Periods: Take short breaks from gambling when needed.
You can manage these tools through your account settings or contact our support team for assistance.
3. Identifying Problem Gambling
Ask yourself the following questions:
- Do you spend more money or time gambling than you can afford?
- Do you feel the need to chase losses?
- Have you tried to cut back on gambling without success?
- Has gambling caused issues in your personal or professional life?
If you answered “yes” to any of these, you may benefit from speaking with a professional or using our responsible gaming tools.
4. Support and Resources
If you or someone you know is experiencing problems with gambling, help is available. We recommend contacting:
- Gambling Helpline NZ: 0800 654 655
- Problem Gambling Foundation of New Zealand: https://www.pgf.nz
- Gambling Therapy (for international users): https://www.gamblingtherapy.org
5. Underage Gambling
Leovegas strictly prohibits individuals under the age of 18 from accessing our platform. We use robust verification processes to ensure compliance. Parents and guardians can use parental control software to restrict access:
- Net Nanny: https://www.netnanny.com
- CyberPatrol: https://www.cyberpatrol.com
6. Staff Training and Awareness
Our customer service and compliance teams are trained to recognize signs of problem gambling and respond appropriately. We are dedicated to continuous improvement in our responsible gaming practices.
7. Contact Us
If you have questions about our Responsible Gaming Policy or need support:
Leovegas
Email: [email protected]
Address: 34 Moray Place, Central Dunedin, Dunedin 9016, New Zealand
Play smart. Stay in control. Gamble responsibly.
